1. What are these profiles?
Trusted Profile (EPUAP) and qualified profile are two ways to confirm your identity online when dealing with public offices and institutions in Poland.
- Trusted Profile (PZ) — free, issued by public administration, mainly used for logging into e-government platforms (e.g., ePUAP, CEIDG, e-PIT, PUE ZUS).
- Qualified profile — paid, issued by private certificate providers, has the same legal power as a handwritten signature.
2. Trusted Profile (EPUAP)
🔹 What is needed
- PESEL number,
- Access to a Polish bank or e-ID,
- Active mobile phone number,
- Email address.
🔹 How to create a Trusted Profile
There are three ways:
1. Through online banking
The simplest way – log into your account in one of the banks that support the Trusted Profile, for example:
PKO BP, mBank, ING, Santander, Pekao, BNP Paribas, Alior, Inteligo, EnveloBank, Credit Agricole, and others.
👉 In the banking menu, select “eOffice / Trusted Profile”
→ follow the instructions,
→ the system will automatically create your EPUAP profile.
You don’t have to go anywhere — the entire process takes place online.
2. Through an e-ID
If you have a new ID with an electronic layer and an NFC reader, you can register through the eDO App or via the website www.epuap.gov.pl.
3. At a verification point
If you do not use online banking, you can:
- Register online at www.pz.gov.pl,
- Then go to a verification point (e.g., municipal office, ZUS, tax office),
- Show your ID and confirm your identity.
A list of verification points is available at:
👉 https://pz.gov.pl/pz/confirmationPointAddressesList
3. Qualified Profile
🔹 How is it different from the Trusted Profile
- It is paid (usually 200–400 zł for 2 years),
- It has full legal power of a handwritten signature,
- It works not only with administration but also in business relations (e.g., signing contracts, invoices, financial statements).
🔹 Certificate providers in Poland
Qualified profiles are issued by, among others:
- Certum (Asseco Data Systems) — https://www.certum.pl
- KIR (Szafir) — https://www.elektronicznypodpis.pl
- EuroCert — https://www.eurocert.pl
- PWPW Sigillum — https://www.sigillum.pl
🔹 How to obtain it?
- Choose a provider and submit an application online.
- Select a method to confirm your identity:
- in person (e.g., at a registration point),
- remotely (e.g., using e-ID or video verification).
- After verification, you will receive:
- qualified certificate,
- software and cryptographic card / USB token for signing documents.
Processing time: from a few hours to 2 days.
4. When to choose which?
- Logging into offices, ZUS, CEIDG, e-PIT - Trusted Profile
- Submitting documents to KRS, signing B2B contracts - Qualified Profile
- Signing financial reports in e-Reports - Qualified Profile
- Applying for benefits or certificates - Trusted Profile
5. Practical tips
- The Trusted Profile expires after 3 years, but can be renewed online in a few minutes.
- The Qualified Profile requires re-verification after the validity period.
- If you are an entrepreneur, it is best to have both:
- EPUAP for everyday official matters,
- qualified signature for reports and contracts.
6. 📎 Useful links for signing documents through EPUAP
Log in to EPUAP - https://www.epuap.gov.pl/wps/portal
Main page of the Trusted Profile - https://www.pz.gov.pl
Portal gov.pl – login | https://login.gov.pl
Signing documents online (sign a document using the Trusted Profile) - https://www.gov.pl/web/gov/podpisz-dokument-elektronicznie-wykorzystaj-profil-zaufany
Verification of signed documents (whether the signature is valid) - https://www.gov.pl/web/gov/sprawdz-dokument-podpisany-elektronicznie
Sending documents to the office via ePUAP - https://www.gov.pl/web/gov/wyslij-pismo-ogolne